Every call answered.
Every job booked in.
Answers the phone, captures the job details, and books it into the right slot, while you stay on the job.
The everyday friction that costs heating engineers jobs.
Every missed call is work walking down the road to the next heating engineer instead.
"My boiler's packed up, when can you come?" while you're already on your knees in front of one
You can't stop a job to answer the phone. Every call is picked up and the details captured, so the next job is waiting for you.
Calls coming in after you've packed up
Enquiries arrive in the evenings and at weekends, long after the working day. Every call is answered, day or night, so none drop into voicemail and go to someone else.
Half-taken details, wasted trips
Scribbled messages lead to the wrong kit and a wasted journey. The job type, the address, and the access details are captured properly before anything is booked.
Heating specific intake, not a generic answering service.
The booking back-office and the automated front desk both understand how a heating business actually runs.
Captures the job details
The boiler or system, the fault or service needed, the address, and access notes are all captured before anything is booked.
Service area and cut-off awareness
Your service area is set as a distance from base, with same-day and next-day cut-off times, and it captures the address, so a job is never promised outside your patch or after cut-off.
Books the right qualified engineer
Each engineer's qualifications and availability are configured, so the job is booked with someone Gas Safe and into a slot of the right length.
Source: YouGov survey of 2,046 UK adults, 5 to 8 June 2026, commissioned by a UK telephone answering provider.
Connects to the systems heating engineers already run.
One product, every tier. Scale by volume.
Plans from £199/month (Solo) to £929/month (Professional). Most heating engineers fit Growth (£659/month). Every tier includes all channels and the booking engine; the tiers differ by call and chat volume.
- Voice, webchat & webforms
- Booking engine + UK number
- Calendar & Outlook sync
- Everything in Solo
- Higher call & chat volume
- Integrations as they launch
- Everything in Starter
- More call & chat volume
- The best fit for most
- Everything in Growth
- Highest volume + peak spikes
- For the busiest firms
Heating questions, answered.
Can it take the full enquiry over the phone?
Yes. It captures the job type, the address, and the date, and books it straight into your diary.
Does it know my service area and cut-off times?
Yes. Your service area is set as a distance from base, with same-day and next-day cut-off times, and it captures the address, so it won't promise a job you can't reach in time.
What if a caller wants to speak to a real person?
During your opening hours, Live call transfer puts the caller straight through to a real person on your team. Out of hours, it logs a callback with a summary of the enquiry so far, so nobody has to repeat themselves.
Does it know how much each job costs?
Yes. Your menu sets the price and length of each job, so it quotes accurately and books the right slot.
How long does setup take?
We set it up for you: tell us your job types and service area, we connect your phone number, and it starts answering.
Built for heating engineers.
Get started today.
Plans from £199/month. Every call answered, the job captured, and the booking made, so the work never goes to the next engineer.