Every order taken.
Every delivery on the right day.
Answers the phone, takes the order and delivery details, and handles the Valentine's and Mother's Day rush, while you keep making bouquets.
The everyday friction that costs florists orders.
Every missed call is an order going to the florist down the road instead.
Late-night and weekend orders going to voicemail
People order flowers at all hours, often for the next day. The system takes the order day or night, so none slip away.
Peak-day overload at Valentine's and Mother's Day
The phone never stops on the busiest days of the year. The system answers every call at once, so you keep making bouquets.
Taking down order details with your hands full of stems
The system captures the arrangement, the recipient, the delivery address, and the date over the phone, and books the order straight in.
Florist specific intelligence, not a generic answering service.
The booking back-office and the automated front desk both understand how a flower shop actually runs.
Takes the full order over the phone
The system captures the arrangement, the message card, the recipient, the delivery address, and the date, and books it straight in.
Delivery area and cut-off awareness
Your delivery area is set as a distance from the shop, with same-day and next-day cut-off times, and the system captures the delivery address, so it never promises a delivery you can't make.
Arrangement menu and pricing
Bouquets, arrangements, subscriptions, funeral tributes, and weddings, all configured with prices, so the system quotes accurately.
Source: YouGov survey of 2,046 UK adults, 5 to 8 June 2026, commissioned by a UK telephone answering provider.
Connects to the systems florists already run.
One product, every tier. Scale by volume.
Plans from £199/month (Solo) to £929/month (Professional). Most florists fit Growth (£659/month). Every tier includes all channels and the booking engine; order and delivery scheduling, occasion-date awareness, and shop integrations come in from Starter up.
- Voice, webchat & webforms
- Booking engine + UK number
- Calendar & Outlook sync
- No order integrations or modules
- Everything in Solo
- Order & delivery scheduling
- Occasion-date awareness
- Shopify & shop integrations
- Everything in Starter
- More call & chat volume
- Overage £2.00/call
- Sized for a busy flower shop
- Everything in Growth
- Highest volume + peak spikes
- Overage £2.00/call
- Built for high-volume florists
Florist questions, answered.
Can the system take a full order over the phone?
Yes. It captures the arrangement, the message card, the recipient, the delivery address, and the date, and books it straight in.
Does it know my delivery area and cut-off times?
Yes. Your delivery area is set as a distance from your shop, with same-day and next-day cut-off times, and the system captures the delivery address, so it won't promise a delivery you can't make.
Can it handle the Valentine's and Mother's Day rush?
Yes. The system answers every call at the same time, so a peak-day surge never goes to voicemail or holds customers in a queue.
Does it know how much each arrangement costs?
Yes. Your menu sets prices for bouquets, arrangements, subscriptions, and tributes, so the system quotes accurately.
What if a customer wants to speak to a real person?
During your opening hours, Live call transfer puts the caller straight through to a real person on your team. Out of hours, it logs a callback with a summary of the order so far, so nobody has to repeat themselves.
Does it integrate with my online shop?
Shopify, Floom, and your calendar are on the integration roadmap. Tell us what you run and we'll confirm where it sits.
How long does setup take?
We set it up for you: tell us your arrangement menu and delivery area, we connect your phone number, and the system starts answering.
What's included at each pricing tier?
Every tier includes the same core product: Voice, webchat, webforms, and the booking back-office. The four tiers (Solo at £199, Starter at £379, Growth at £659, and Professional at £929) differ by call and chat volume. The florist features (order and delivery scheduling, occasion-date awareness, and shop integrations) are included from Starter upwards. Most florists fit Growth.
Built for florists.
Get started today.
Plans from £199/month. The system answers every call, takes the order, and books the delivery to the right day, so you keep making bouquets.